I dont normally do app reviews, but this one frustrated me. Tickets probably arent being delivered until 1-2 weeks before the show. Be safe from hackers and unwanted bills. Thats the date I requested the transfer. I can log in on my computer but not on the AXS app on my phone. 2 x tickets available, good seats in section B2. By When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. Then I had to send the PDF tickets to my friends. Get all of your passes, tickets, cards, and more in one place. My daughter ending up unable to transfer her tickets, so lost over $100. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. All of this because we were linked to LAST YEARS tickets! This is how I was tricked into buying more tickets. Even just a lil tickets under revision or similar would be fine. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. and our Extremely frustrating. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. I can log in to the website, but not the mobile app. All Reviews Why does the email say 1 ticket? I can't log in to the mobile app. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. I have to agree with everyone here, on the catastrophy of this AXS App. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Tap Here" Nothing happens when I Tap Here. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I will be disputing this charge with my bank. I rather print out my tickets or use primary ticket apps. I expect much more from AXS!!! Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Its super easy. Front row or on the aisle? And the pending charges. I have a problem with AXS Tickets Are you having issues? I understand theres a pandemic going on, and Ive tried being patient for weeks now. Press question mark to learn the rest of the keyboard shortcuts. I dont know if it had deleted my tickets or if its a glitch but I dont know. Damn thats really smart Im gonna do that from now on. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. They said he had 6 tickets ( I only had 5!) Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. This is the ABSOLUTE WORST APP I have. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. Tix are for mobile, so not sure what to do. How you have this market largely cornered is beyond me. Their customer service is horrible. App not working? I have to go to a game this Saturday hoping that it will work by then. Thank you. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? No paper required. Please help! - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. find great events near you, buy 100% official tickets, sell your seats if you. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. then to me it seems something is missing from the transaction. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Plans can . Too bad it makes you give AXSTickets at least one star on the review. AXS Tickets does not seem very safe to us. If they have a 2* rating, why did you sell through them? Hi Lennie, Thank you so much! Create an account to follow your favorite communities and start taking part in conversations. AXS Tickets does not seem legit based on our analysis. I figured this out all on my own no thanks to their support team. I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. For more information, please see our I assume the meet and greet is after. What fees are there when buying tickets? tl:dr - Crashy app. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. This telling me time and time again, that I had NO EVENT COMING. For more information, see the developers privacy policy. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. Get started today. can't go, and more. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. LearnMore. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. I should have used the print at home option but this was the recommended option. So naturally I assumed the ad closed my window browser and did not complete my purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. Alex P. is a great addition to our team. On android, goto "Settings" "Apps" or "Manage Apps" tab. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. AXSTickets keeps crashing right now every time I tap the menu bar. Nyman Subscriber 7 Subscriber Will NEVER use them again. 1x ticket, 75 face price. No content will load on the Iphone App. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. Lets try again., - Unable to sign in after downloading the app. I linked and logged into Facebook, and then I got a page to verify my account. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). find great events near you, buy 100% official tickets, sell your seats if you Enter your device passcode. I called the royal albert hall at last minute and they said they can reprint. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. BUY THE PERFECT TICKETSFront row or on the aisle? At that point, you must then go BACK to AXSTickets and sign in to see your tickets. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. Slow to respond and when they do it has nothing to do with the issue expressed to them. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. I never write negative reviews but this is the worst app I have ever tried to use. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. Nope. have 5 more performances that I cannot list. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. I have uninstalled and reinstalled the AXS app. Gave my son a number to call: 45 minute wait. Expires: Dec 19, 2024. THANK YOU! The use and ease of AXSTickets was phenomenal. she told me I could not be on Wi-Fi when using the app so she hung up on me. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. I buy tickets on other companies and never have problems like this. Yep, my account is back to normal now too. Worst customer service YET again! Please help me with my situation. Once there, it was another 40 minute wait (missing one band), before they could get in! This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. I have an issue with AXS Tickets too. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. With the AXS app, you can The first time, was for. Ive asked to speak to managers , and gotten IGNORED. Ugh! This update includes performance improvements and bug fixes. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Tap for tickets to see the artists and teams you love. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Their website did not inform me I would be charged $25 for this service. After entering credit card info (correctly) the next button never lights up to proceed to billing address. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. Cookie Notice Even the emails disappeared. I needed an account. On android, goto "Settings" click AXS Tickets app. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. Its all a fan needs, all in one app. Sortir et rejoindre la voie. After several tries, the link DOES NOT WORK. Official Tickets and Your Source for Live Entertainment | AXS.com Has anyone else had this problem? Mine kept giving me the incorrect password error when I knew it was correct. We often link to other websites, but we can't be responsible for their content. So, please do yourself a favour and buy from the venue direct. Then the final queue starts for buying tickets. Thankfully I checked it first thing this . Hopefully this will save someone from the panic attack I just had over my tickets. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". I would give AXSTickets no stars if i could. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. I can see my tickets, but I don't see a way to print them. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. But yeah Im NEVER using them again What happened to you? The tickets were $300 too. I have exactly the same problem. Can transfer over AXS app. On hold forever while I worked in the kitchen. Tbh, it is a great app. Tried resetting my password but no email sends to my account. Were you able to fix it? So purchasing through the website and AXSTickets doesnt work - even with all their tips. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Prendre un ticket (Page La Barque) 2,7 km. It's all a fan needs, all in one app. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? I do have te pending charges too, how did you contact them? AXS site or mobile wont let me sign in for refund. Im going to recommend Red Rocks find another ticket vendor! Ordered tickets from stubhub was told they'd be in my Axs Account. AXS tickets can vary in pricing depending on the size of the venue. Yup happened to me too. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. With the AXS app, you can. Save your emailed tickets. Wondering if they took them off to change dates. I tried this for a couple days until I decided to email support. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There could be a delivery delay. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. DON'T DO IT! Im trying to sell the missing order as it was made in error. - AXS Help Centre What do I do if I have not received my tickets in the post? Also, it is not loading any events. The hassle with trying to login is just ridiculous! I was happy and excited. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. Cheers! Select the issue you are having below and provide feedback to AXS Tickets. Especially if you cant even get it for work properly. I can't even get into the the app on my phone. TRANSFER TO FRIENDSIts super easy. AXSTickets is one of the most frustrating things I have ever experienced. Get The Big To-Do. Theres so much to see. Press J to jump to the feed. I cannot log into the main AXS page on the AXS website. Thats not all! Later it logged me out and I logged right back in. Two of the ticket were bought together and the other was bought separately. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Boooooo Axs. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Justuseapp Safety Score for AXS Tickets Is 13.2/100. I will do everything I can to NOT buy tickets from AXS in the future. Many mails, all saying I had to click on "Your events", to get my ticket. No. My recipient never received an email with the shared ticket (definitely input the email address correctly). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. With the AXS app,. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. 4. They trully live up to their name and will ax you and slaughter you. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. The show is tonight with no way to access my account or update my password. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. The only option is to cancel while the timer runs out. I mean, what for? My AXS app is not working!! Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. I fought the charge on my credit card, and they finally credited me back a full 9 months later. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. This is for London (October). Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . This is the second time I had to deal with AXS and both times I had bad experience. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Its all a fan needs, all in one app. I can log in on my computer but not on the AXS app on my phone. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . So if you find that your tickets have disappeared it seems there's no need to worry. Then I received 2 notifications from my bank for 2 separate large transactions. They gave me a # that wasnt even verifiable. I did so and AXSTickets froze again. Pick your exact se Table of Contents: Apparently lots of people are having problems with the App. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What is the deal with this thing? Our 2022 Transparency Report has landed Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. With the AXS app, you can Today, My 2 tickets has dissapear in My Events Section. Doe. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. There is no fee for transferring seats and you are allowed unlimited transfers. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Downloaded AXSTickets no tickets. I reached to them through live chat but it's been 20 days and yet no response. You dont care about customers or their needs and it shows in all of your actions and words. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. USE TICKETS WITH THE APPNo paper required. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. They will pursue AXS who in turn, will keep your money. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. As soon as I select buy tickets the next page fails to fully load. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Still don't see your tickets? Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. No paper tickets required. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. In the future, I would definitely try not to use AXS for ticket purchases. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. When I've bought tickets from AXS before they took a few days to show up in my events. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. NOTHING. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. Also, it makes no difference if you use AXSTickets or the website. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. Checked my account and it's back in there. How do I get a pre-sale password? Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Presumably you agreed to the "ridiculously high" selling charge before confirming? Official Tickets and Your Source for Live Entertainment | AXS.com It never comes. So basically I got scammed out of $250. Its pointless. 3. DISCOVER GREAT EVENTSTheres so much to see. Please fix this and I hope there is no other fans that will experience the same thing as me. Bought tickets for a show that was postponed. . Please advise as I need to access my tickets on my phone. Getting Started What is AXS Mobile ID? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. 2. They hold your money forever if there is any issue with your event or if you sold your tickets. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. This is happening for the AXS, and RedRocks Mobile Iphone App. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. Therefore, I wouldn't expect this issue to be fixed anytime soon. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. do not use AXSTickets to sell tickets. Front row or on the aisle? Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). 15 plus minutes I had a few performances to list so I went to do it. No. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? BUY THE PERFECT UPDATE: received a developer response that pretty much blamed me for their negligence. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020).
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